Last updated: 8 May 2025
This Privacy Policy explains how HÁM & Co (“we”, “us”, “our”) collects, uses and protects your personal information when you visit www.hamandco.com (the “Site”) or contact us. By using the Site you agree to the practices described below.
HÁM is a design studio based in the United Kingdom and the data controller of your personal information under UK GDPR and the Data Protection Act 2018.
Information you give us directly:
- Name, email address and phone number — when you fill in our contact or enquiry form
- Your message or project enquiry details
- Email address — if you sign up to our newsletter
Information collected automatically:
- IP address, browser type and device information
- Pages you visit on our Site and how long you spend on them
- How you arrived at the Site (e.g. via a search engine or social media link)
We collect this automatically using cookies and similar technologies. See Section 6 for more detail.
- To respond to your enquiry or project request
- To send you our newsletter (only if you have signed up and consented)
- To improve the performance and content of our Site
- To comply with our legal obligations
We will not use your information for any purpose incompatible with those above, and we will never sell your personal data to third parties.
We rely on the following legal bases under UK GDPR:
- Legitimate interests — to respond to enquiries and operate our Site effectively
- Consent — for newsletter communications (you may withdraw consent at any time)
- Legal obligation — where we are required to retain data by law
- Enquiry and contact form data: up to 3 years from your last contact with us
- Newsletter subscriber data: until you unsubscribe
- Cookie and analytics data: as set out in our cookie settings
We review and delete data that is no longer necessary on a regular basis.
Our Site uses cookies to help it function and to understand how visitors use it. These may include:
- Essential cookies — required for the Site to work
- Analytics cookies — to measure traffic and usage (e.g. Google Analytics)
You can control or disable cookies through your browser settings. Disabling some cookies may affect your experience on the Site.
We may share your data with trusted third-party service providers who help us run the Site and our business, such as:
- Our website hosting provider
- Email marketing platform Klaviyo (for newsletter subscribers)
- Analytics providers (e.g. Google Analytics)
All third parties are required to handle your data securely and in accordance with applicable data protection law. We do not share your data with any other third parties without your consent, unless required to do so by law.
Some of our third-party providers may process your data outside the UK or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at hello@hamandco.com.
We take reasonable steps to protect your personal data from unauthorised access, loss or misuse. However, no transmission over the internet is entirely secure and we cannot guarantee absolute security.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and we encourage you to read their privacy policies.
Our Site is not directed at children under the age of 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the Site after any update constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
HÁM | 1–4 The Sheds, Dairy Lane, Hambleden, Henley-on-Thames, Oxfordshire, RG9 3AS
hello@hamandco.com | Reg. No. 07240295
